termsandconditions

Welcome to the Lola Romy website. We sell our products to you subject to the terms and conditions listed here. Please read them carefully before using the website. By using website, you signify your agreement to be bound by these terms and conditions.

Product Details

We have made every effort to display the products featured as accurately as possible. However, the colours we use, as well as the display and colour capabilities of your particular computer monitor, may greatly affect the colours you actually see on the screen. Lola Romy cannot be held responsible for any limitations of your monitor and cannot guarantee that your monitor’s display of any colour, texture, or detail of merchandise will be accurate / the same as the actual product.

Promotion Codes

We cannot retrospectively apply a promotional code to your order. If you place an order without correctly applying the promotional code, we will be unable to reimburse you the discount once the order has been placed. If you are having difficulty applying your code or believe your code to be faulty, please contact us and we will gladly investigate this for you. Should a free delivery offer be available at the time, the value of the items should reach the free delivery threshold after the discount has been applied.

Payment

Most major credit cards and Paypal are accepted via the simple shopping basket. You must provide your full billing address as registered with your credit/debit card. Payment will be required before any goods are dispatched. Whilst every effort will be made to meet delivery arrangements, we do not accept any liability for the consequences of any delays outside of our control. All goods remain the property of LolaRomy until full payment has been received. We try to ensure that all items displayed are readily available, although LolaRomy cannot guarantee online availability. We reserve the right to refuse an order should we be unable to agree arrangements, price, delivery schedule and conditions.

Delivery Information

Orders placed using the next day delivery option will be sent using the Royal Mail Special Delivery service.  Orders qualifying for next day delivery should be placed before 1pm from Monday to Friday.  Orders placed either after 1pm or outside the working week (bank holidays, Saturdays and Sundays) will not be processed until the next working day.  For example, if you place an order on bank holiday Monday your order will be processed the next working day and will be delivered on Wednesday.

The next day delivery option is not available in the  following postcode areas –

GY1 Herm only (Channel Islands)
GY9 Sark (Channel Islands)
HS2 Lewis
PA61 Colonsay
PA62-75 Mull
PA78 Coll
ZE2-3 Shetlands

KW16-17 Orkney
PH30 Corrour
PH41 Mallaig
PH42 Eigg & Kuck
PH43-44 Rhum & Canna

When ordering outside the UK, any import or customs charges applicable upon delivery are solely the responsibility of the customer and are beyond our control.

Registered Office

, 29 Falkland Road, Lichfield, Staffordshire, WS140GE. Registered in England.

Company registration number: 8675959.