The Site is owned and maintained by the company “Frisky Media Ltd”, a company registered at the Companies Registration Office of England and Wales under the registration number 8675959, with registered office at 29 Falkland Road, Lichfield, Staffordshire, WS140GE, United Kingdom
We are committed to taking reasonable steps toward protecting your privacy online and to managing your information responsibly.
WHY WE COLLECT INFORMATION
We collect personal information because it helps us deliver Products and services. For example, if you order a Product, we need to have information such as your billing address, Product choice, delivery information, and payment processing information. In addition, your personal information helps us communicate to you latest Products, special offers, and information and events about which you might like to hear.
We also collect your personal information to help us design and deliver Site operations, and to deliver targeted advertisements to you. We also may correlate your personal information obtained from you with information from other sources, which may help us to develop a more targeted user profile concerning you and/or your demographic information. For example, if you provide us with your personal information, we may cross-check that against information that might be otherwise available through other entities with whom we have business relationships in order to develop a more in-depth demographic profile of you. Similarly, we may process personal information to target specific items of interest to you. We know that everyone is busy, and nobody likes their email cluttered up with junk mail and as such we will only send you marketing messages if you choose to receive them from us. If you decide that you no longer want to receive our emails you can unsubscribe at any time by clicking and selecting ‘Unsubscribe’.
WHAT INFORMATION WE COLLECT
The following generally describes the type of information we may collect about you.
When you shop on the Site, we will collect the information necessary to complete your order, such as your name, e-mail address, shipping address, payment informationg.
If you create an account, we will collect information about your purchases and payment methods, as well as the shipping addresses that you add to your address book, in order to make future shopping experiences faster and more convenient. We will use this information to process your transaction and despatch your order. Any data that is necessary to process your order is mandatory, the consequence of the refusal to provide it is that we will not process said order, on the other hand any information that is not necessary to process your order is not mandatory and the refusal to provide it has no consequence on the processing of your order.
We do not automatically collect your home address, email address, telephone number, and product preferences unless you voluntarily input this information, such as during a registration or ordering process, or when you submit questions or comments, request information, or participate in online surveys, contests, promotions or other activities.
If you do not want us to collect and process and use your personal data other than the one necessary to fulfil the contractual obligations, please abstain yourself from filling this fields in any of the above.
Even if you do not submit personal information through the Site, we gather navigational information about where visitors go on the Site and information about the technical efficiencies of the Site and services (i.e., time to connect to the website, time to download pages, etc.). This information allows us to see which areas of the Site are most visited and helps us better understand the user experience. This helps us improve quality by recognising and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect for example, domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with the Site.
HOW WE COLLECT INFORMATION
We collect information in three primary ways:
1. You give us information: We collect information from you when you purchase a service from us or when you interact with us about a Product or service we offer or provide. For example, you provide us when you order a Product or establish an account with us.
When you use this website, we may collect, store and use the following kinds of data: * Information about your PC and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages view * Information relating to any transactions carried out between you and Lola Romy on or in relation to this website, including information relating to any purchases you make of our goods and/or services * Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or newsletters
UPDATING PERSONAL INFORMATION
We prefer to keep your personal information accurate and up-to-date. If you have a registered account with us would like to change your contact information, please visit My Account section and update your personal information details.
YOUR CHOICES ABOUT THE INFORMATION WE COLLECT
If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us.
If you do not wish to receive e-mails about special offers, our latest products and other promotions from us click the unsubscribe link located in our e-mails.
If you do not wish for us to share your personal information for any promotional or marketing purposes, please contact us and inform us of your wishes. Please provide enough information for us to determine the nature of your request.
For your convenience, the Site may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or the content of such other websites. None of the links should be deemed to imply that we endorse or have any affiliation with the links.
We believe in providing a safe and secure experience for all of our online visitors. To that end we have implemented security measures to protect the information collected from you.
Please note that no data transmitted over the Internet or stored and utilised for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorised persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.
QUESTIONS / CHANGES IN POLICY