privacy-policy

This privacy policy (the “Privacy Policy”) applies only to the www.lolaromy.com website (however accessed and/or used, whether via personal computers, mobile devices or otherwise) and other interactive features or protocols that link to this privacy policy (including, without limitation, mobile sites, widgets & downloads) (collectively “The Site”), which is owned or controlled by Frisky Media Ltd.

The Site is owned and maintained by the company “Frisky Media Ltd”, a company registered at the Companies Registration Office of England and Wales under the registration number 8675959, with registered office at 29 Falkland Road, Lichfield, Staffordshire, WS140GE, United Kingdom

Wherever the terms “we,” “our,” or “us” are used in this privacy policy, we are referring to the practices of Frisky Media Ltd concerning the processing and collection of your information through the Site.

From time-to-time, the Company may provide you with communications about your order, or otherwise concerning information you might be interested in receiving, such as e-mails about loyalty rewards, sales, special items, and general marketing information about the Products and services. If you make a purchase via the Site you may be, and most probably are, providing your information to the Company to process orders. We inform you that any information you provide may be fully shared between the Company and a third party with whom the Company has entered in any kind of relationship following the terms established in the present Privacy Policy.

We are committed to taking reasonable steps toward protecting your privacy online and to managing your information responsibly.

This Privacy Policy is intended to notify you of our online privacy practices, the type of information that may be collected and stored, how the information is used; with whom the information may be shared; what choices are available to you regarding collection, use and distribution of the information; what kind of security procedures are in place to protect the loss, misuse or alteration of information under our control; and, who to contact with questions or concerns.

This Privacy Policy does not apply to other websites to which we may link. We may post such links on the Site as a way of helping you locate related information and products easily. However, when linking to another website, you must review that website’s privacy policy as other websites may not treat information collected online in the same manner as we do, and even though you contact them though the Site, the Site does not hold any responsibility for the treatment by this other website of your personal information.

By using the Site you consent to the collection and use of information by us in accordance with this privacy policy. If we decide to change our privacy policy, we will post those changes on this page.

WHY WE COLLECT INFORMATION

We collect personal information because it helps us deliver Products and services. For example, if you order a Product, we need to have information such as your billing address, Product choice, delivery information, and payment processing information. In addition, your personal information helps us communicate to you latest Products, special offers, and information and events about which you might like to hear.

We also collect your personal information to help us design and deliver Site operations, and to deliver targeted advertisements to you. We also may correlate your personal information obtained from you with information from other sources, which may help us to develop a more targeted user profile concerning you and/or your demographic information. For example, if you provide us with your personal information, we may cross-check that against information that might be otherwise available through other entities with whom we have business relationships in order to develop a more in-depth demographic profile of you. Similarly, we may process personal information to target specific items of interest to you. We know that everyone is busy, and nobody likes their email cluttered up with junk mail and as such we will only send you marketing messages if you choose to receive them from us. If you decide that you no longer want to receive our emails you can unsubscribe at any time by clicking and selecting ‘Unsubscribe’.

WHAT INFORMATION WE COLLECT

The following generally describes the type of information we may collect about you.

Those who wish to communicate with us but do not wish to provide personally identifiable information online may contact us through the address or phone numbers provided on our website. However, you should note that if you contact us by phone, or if you contact us via postal mail, you may still be submitting personally identifiable information to us. For example, if you have a listed phone number without blocking, your phone number may appear to us when you call. Similarly, if you write to us and provide a name and return address, we will gather that information in order to communicate with you, and we may use the information in accordance with this privacy policy.

SHOPPING

When you shop on the Site, we will collect the information necessary to complete your order, such as your name, e-mail address, shipping address, payment informationg.

If you create an account, we will collect information about your purchases and payment methods, as well as the shipping addresses that you add to your address book, in order to make future shopping experiences faster and more convenient. We will use this information to process your transaction and despatch your order. Any data that is necessary to process your order is mandatory, the consequence of the refusal to provide it is that we will not process said order, on the other hand any information that is not necessary to process your order is not mandatory and the refusal to provide it has no consequence on the processing of your order.

GENERAL BROWSING

We do not automatically collect your home address, email address, telephone number, and product preferences unless you voluntarily input this information, such as during a registration or ordering process, or when you submit questions or comments, request information, or participate in online surveys, contests, promotions or other activities.

If you do not want us to collect and process and use your personal data other than the one necessary to fulfil the contractual obligations, please abstain yourself from filling this fields in any of the above.

Even if you do not submit personal information through the Site, we gather navigational information about where visitors go on the Site and information about the technical efficiencies of the Site and services (i.e., time to connect to the website, time to download pages, etc.). This information allows us to see which areas of the Site are most visited and helps us better understand the user experience. This helps us improve quality by recognising and delivering more of the features, areas, and services our visitors prefer. In this process of gathering information, we may collect for example, domain type, browser type and version, service provider and IP address, referring/exit pages, operating system, date/time stamp, and click-stream data). We may also create and use electronic records to compile statistics about how our visitors collectively interact with the Site.

HOW WE COLLECT INFORMATION

We collect information in three primary ways:

1. You give us information: We collect information from you when you purchase a service from us or when you interact with us about a Product or service we offer or provide. For example, you provide us when you order a Product or establish an account with us.

2. We collect information automatically: We automatically collect certain types of information when you visit the Site or use products and services. For example, we automatically collect various types of technical information when you use the Site as otherwise described in this privacy policy.

3. We collect information from other sources: We may obtain information about you from outside sources. For example, we may obtain commercially available information about you from third parties, such as demographic information for advertising and marketing purposes. We may also receive information from third-parties who provide third-party tracking services through web-beacons as otherwise discussed in this privacy policy.

 

PERSONAL INFORMATION

When you use this website, we may collect, store and use the following kinds of data: * Information about your PC and your visits to this website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages view * Information relating to any transactions carried out between you and Lola Romy on or in relation to this website, including information relating to any purchases you make of our goods and/or services * Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or newsletters

UPDATING PERSONAL INFORMATION

We prefer to keep your personal information accurate and up-to-date. If you have a registered account with us would like to change your contact information, please visit My Account section and update your personal information details.

YOUR CHOICES ABOUT THE INFORMATION WE COLLECT

If you do not consent to the way in which we may use your personal information, please do not submit any personal information to us.

If you do not wish to receive e-mails about special offers, our latest products and other promotions from us click the unsubscribe link located in our e-mails.

If you do not wish for us to share your personal information for any promotional or marketing purposes, please contact us and inform us of your wishes. Please provide enough information for us to determine the nature of your request.

Cookies

When you enter this website, we will use cookies. Cookies are tiny text files that identify your computer to our server. These cookies in no way allow us access to your computer and do not store any details relating to you or your credit cards. They are used to record the areas of the site that you have visited and for how long, which provides us with useful usage information that helps us make our site more accessible to our users in line with their needs. Cookies are placed on your computer if your browser is set to allow these. If you wish to ‘turn off’ cookies, then please check your browser’s help files for guidance on how to do so. The Help section found is usually found in the Menu bar at the top of the browser. Some browsers provide help if the F1 key is pressed. However, you may lose some of the functionality of this website.

LINKS

For your convenience, the Site may contain links to other websites. We are not responsible for the privacy practices, advertising, products, or the content of such other websites. None of the links should be deemed to imply that we endorse or have any affiliation with the links.

SECURITY

We believe in providing a safe and secure experience for all of our online visitors. To that end we have implemented security measures to protect the information collected from you.

Please note that no data transmitted over the Internet or stored and utilised for business purposes can be guaranteed to be completely secure. No security measures are perfect or impenetrable. We cannot guarantee that only authorised persons will view your information. We cannot ensure that information you share on the Site will not become publicly available. You can reduce these risks by using common sense security practices such as choosing a strong password, using different passwords for different services, and using up to date antivirus software.

QUESTIONS / CHANGES IN POLICY

If you have questions or concerns with respect to our privacy policy, please contact us at help@lolaromy.com We may elect to change or amend our privacy policy; in such event, we will post the policy changes to our privacy policy page on the Site.